Privacy Policy

Last updated: April 15, 2025

1. Introduction

Welcome to Esmée Homes (“we,” “us,” “our,” or the “Company”). We operate a website that provides information on our short-term vacation rentals and allows visitors to learn about and book our properties (the “Service”). We respect the privacy of all users and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose information gathered through the Service.

By using or accessing the Service, you agree to the terms and conditions of this Privacy Policy. If you do not agree, please discontinue using the Service.

2. Information We Collect

We may collect personal information from you in a variety of ways when you use or interact with the Service:

Information You Provide Voluntarily:
- Contact or inquiry forms: You may provide your name, email address, phone number, and any additional details you choose to share when filling out a form or contacting us through our website.
- Booking and payment details: If you use our platform to book a stay, you might provide your billing address, payment information, and other details necessary to process your reservation.
- Customer support and correspondence: When you communicate with us (via email, chat, phone, or otherwise), we may collect the information you provide in the course of the correspondence to help us respond to your questions or concerns.
Information Collected Automatically:
- Usage data: We may automatically collect certain technical information, such as your IP address, browser type, operating system, device type, and the pages you visit on our website.
- Cookies and similar tracking technologies: We use cookies and similar tools to enhance user experience, analyze website traffic, and facilitate certain website functions.
Information from Third Parties:
- We may partner with third-party providers (e.g., payment processors, analytics services, or communications platforms) to analyze user interactions and process personal data related to bookings, payments, or support inquiries.

3. How We Use Your Information

We use the personal information we collect for various legitimate business purposes, including:

Responding to inquiries, questions, or requests you submit.
Processing and confirming bookings for our rental properties.
Providing customer service and technical support.
Improving our website’s functionality, content, and user experience.
Communicating administrative or policy-related information (such as updates to our terms or this Privacy Policy).
Enforcing our agreements and resolving disputes.
Complying with applicable laws, regulations, or legal processes.

We will not sell your personal information to third parties for marketing or promotional purposes.

4. Disclosure of Personal Information

We may disclose your personal information in the following circumstances:

Service Providers: We may share information with third-party service providers that perform necessary functions on our behalf, such as payment processing, hosting services, analytics, or customer support.
Legal Compliance and Safety: We may share your information to comply with any court order, legal obligation, or regulatory request. We may also share it if disclosure is necessary to protect the rights, security, or safety of any person or to address fraud or technical issues.
Corporate Transactions: If we are involved in a merger, acquisition, or asset sale, user information may be transferred as part of that transaction.

5. Children’s Privacy

Our Service is not directed to children under 13 (or other age as required by applicable local law), and we do not knowingly collect information from minors. If you become aware that a child has provided us with personal information, please contact us. We will take steps to remove such information and terminate the child’s account if applicable.

6. Your Choices and Rights

Depending on the applicable laws where you reside, you may have rights regarding your personal information. These may include the right to:

Access, review, or update the personal information you have provided to us.
Request deletion of personal information we have collected about you.
Withdraw any consent you have previously given regarding the use of your personal information.
Opt out of certain communications at any time, such as marketing messages.

To exercise any of these rights, or if you have questions about your rights under applicable law, please contact us at molly@esmeehomes.com

7. Cookies and Tracking Technologies

We and our third-party partners may use cookies, web beacons, or similar technologies to enhance your experience, analyze trends, administer the website, and track user activity. A cookie is a small data file that is transferred to your computer’s hard drive to help improve content, gather statistical data, and facilitate certain online features.

If you prefer not to receive cookies, you can modify your browser settings to refuse cookies or alert you when cookies are being stored. However, disabling cookies may limit certain functionalities of the Service.

8. Data Retention and Security Measures

We will retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. We strive to implement appropriate technical and organizational safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.

Despite our efforts, no security measures are perfect or impenetrable, and we cannot guarantee absolute security of your data.

9. Third-Party Links and Services

Our Service may include links to websites, plug-ins, or applications operated by third parties. If you access other sites via these links, please note that those third parties have their own privacy policies and data collection practices. We do not control and are not responsible for the content, privacy practices, or policies of such third parties.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will revise the “Last updated” date at the top of this policy, and any changes are effective immediately upon posting. Your continued use of our Service constitutes your acceptance of any such changes.

11. How to Contact Us

If you have any questions or comments regarding this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Esmée Homes
228-297-0362
molly@esmeehomes.com